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9L0-012 – Mac Service Certification

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Showing 1–3 of 10 questions

Question 1

Which THREE of the following items are appropriate to use for ESD prevention?

Select all that apply, then click Submit answer.

  • ○

    Metal work surface
  • ○

    Power supply discharge tool

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    Grounded work mat
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    Wrist strap and cord
  • ○

    Wireless wrist strap

  • ○

    Static-shielding bags
Question 2

Remaining residue from Very High Bond (VHB) adhesive should only be removed with which of the following:

Select all that apply, then click Submit answer.

  • ○

    VHB solvent
  • ○

    Nail polish remover
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    Isopropyl alcohol wipes
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    VHB neutralizer
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    Liquid acid neutralizer
Question 3

Which of the following software tools can detect malfunctioning thermal sensors on MacBook Air (Mid 2013) models? SELECT TWO

Select all that apply, then click Submit answer.

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    System Information
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    Apple Service Toolkit (AST)
  • ○

    Apple Service Diagnostics (ASD)

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    Thermal Sensor Diagnostics (TD)
  • ○

    Thermal Service Diagnostics (TSD)